Remote Diagnosis

An even better service — thanks to remote diagnosis on Mercedes me-capable vehicles.

With the Mercedes me connect remote diagnosis service, your Service Partner can proactively check the condition of your vehicle and advise you with additional information.

This service lets your Mercedes-Benz Service Partner check the vehicle's condition when needed — for example, before a scheduled overhaul. With accurate condition data, the right maintenance and repairs can be planned and delivered. The result: precise service and a quick visit to the workshop.

So you can travel safely, the remote diagnosis service flags wear-and-tear parts that need replacing — like brake pads — early. When needed, the vehicle automatically sends the relevant data to your Mercedes-Benz Service Partner, who can then get in touch with you.

Your benefits at a glance

  • Carefree, risk-free journeys
  • Timely checks prevent damage to your vehicle
  • Reach you via your preferred channel
  • Convenient scheduling through Mercedes me

Find out more: https://youtu.be/haS68vxB25g

Courtesy of: https://www.acea.be/